Narcissists are typically self-centred, lack empathy and understanding, and have disproportionate, aggressive or passive-aggressive reactions to criticism. They present a challenge for managers and human resource practitioners to respond while maintaining the health and safety of other employees effectively. Narcissists tend to expect things to go their own way and act out, even retaliate, if colleagues do not reinforce their special status and treatment within the group. They will often not hesitate to depart from past or present truth to defend their self-worth—their self-esteem.
